Support Center

Account Issues

  • Issues with your Steam Account?

    If you are experiencing any issues with your Steam account then please go here. Unfortunately, we are unable t...

    Aug 20, 2016 04:50PM BST
  • Verifying the Current Version of Faeria

    If ever you are unsure of the stability of your version of Faeria, right click on the game name in your librar...

    Sep 15, 2016 08:33PM BST
  • Full Collection Gold Refund and Malus

    For more information this topic, please see the following news post:

    Aug 19, 2016 09:28PM BST
  • Player and Account Safety

    Overview: Unfortunately, there are malicious players on the internet who will attempt to steal your account in...

    Aug 30, 2016 06:57PM BST
  • Lost Rewards and Cards

    Overview: Although it is rare, sometimes players will not receive the rewards from a quest that they are entit...

    Aug 30, 2016 06:35PM BST
  • Appealing a Punishment

    Overview: In the event that a punishment was applied to your account on any Abrakam platforms (Discord, subred...

    Aug 30, 2016 07:03PM BST
  • How do I use the new authentication system?

    In our patch of January 10th 2017, we introduced a brand new authentication. Below, you can find a tutorial o...

    Jan 10, 2017 01:39PM GMT
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