Support Center

Can I Change My Username?

Last Updated: Sep 15, 2016 05:01PM BST
Overview: For one reason or another, you may have the need or desire to change your Faeria in-game username. Although we do not normally offer this service, we can and do make exceptions on a case-by-case basis.

Reasons We Will Not Change Usernames:
  • We will not change your username if it is for what is deemed to be a "trivial" reason.
    • ​For example, if you want to change the capitalization in your name, will be unable to complete your request.
  • We will not change your username if it is due to personal preference.
    • ​For example, if you would prefer to have a different username than the one you have now, but do not have a honorable reason for the change, we will be unable to change your username.

Reasons We Will Change Usernames:
  • Real-life legal name change that affects your in-game username.
    • ​For example, we will change your username from "BobTheBoss" to "JimTheJoker" if you had a legal name change (in this case from Bob to Jim).
  • If there is a safety concern and/or threat pertaining to your username.
    • ​If your username is revealing of personal/private information and/or there is a necessity when it comes to a player's safety to change it, we will change your username.

Additional Notes/Policies/Rules:
  • Remember that every username change request is handled on a case-by-case basis.This means that we may accept or deny a request for reasons not listed on this page.
  • We are looking at adding a feature where users can change their own usernames, but for now, we are handling requests on a case-by-case basis.
  • If we do choose to accept your username change request, your username will only be changed once.
    • ​This means that you cannot request another username change.
      • ​The only exception to this rule is if there is a legal or safety concern involved with your current username.
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