Support Center

Faeria Refunds Policy

Last Updated: Aug 19, 2016 11:19PM BST
Although refunds are given by Steam for games purchased within a 14 day period (and if played for less than a 2 hour period), Faeria's in-game items are not refundable.

This is as per the notification when purchasing items in the Shop:



And covered by the following paragraph in Steam's own refund advisory page.

Third-party developers will have the option to enable refunds for in-game items on these terms. Steam will tell you at the time of purchase if the game developer has opted to offer refunds on the in-game item you are buying. Otherwise, in-game purchases in non-Valve games are not refundable through Steam.

 
fcd261f50f31633105eb04082ce7a70f@abrakam.desk-mail.com
http://assets2.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete